Tuesday, February 9, 2010

The Prius Recall

Today's headlines:

"Last week Toyota admitted they had corrected problems with the antilock brake system in the new Prius models sold since late last month (January 2010).

But the company said it was still deciding what steps to take to fix the problem in Prius cars sold in Japan and overseas before late January."
Today Toyota took a step.

The Japanese manufacturer announced through the news media that Toyota will contact Prius owners next week.  Dealers will be ready to make a 40-minute fix - a new computer program that will make the new 3rd Generation Prius safe.

I was disappointed on so many levels.

I expected to hear the news directly from Toyota.  I know they have my email address because they me sent the following message on Sun, Feb 7, 2010 at 10:12 PM:

          For more than 50 years, Toyota has produced safe, reliable, quality vehicles and provided
            first-rate service.  Because your safety and confidence in Toyota is of the utmost 
            importance to us, we want to ensure that we are providing you with the latest recall 
            information. To get further details, please visit toyota.com.

           Additionally, Jim Lentz, President and COO of Toyota Motor Sales, U.S.A., Inc., will be 

           interviewed live on Digg Dialogg on Monday, February 8, at 2 p.m. PST to answer the top 
           questions as voted on by the Digg community. Watch the interview here.

          Your safety is important to us, and we will continue to do everything we can to keep you 


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